Customer Support Executive (Chat + Voice Process)

Niftel

- Handle and resolve customer inquiries efficiently
- Provide support through Chat and Voice processes
- Ensure smooth and positive customer experience
- Communicate clearly and professionally with customers
- Make quick decisions and handle pressure situations effectively

Requirements:
- 12th Pass or higher
- Minimum age: 18+
- Laptop and stable WiFi connection mandatory
- Strong communication and interpersonal skills
- Good decision-making ability
- Ability to work in a fast-paced environment

Work Details:
- Shift: Rotational (Day / Evening / Night / Midnight)
- Working Hours: 9 hours login + 1-hour break
- Working Days: 6 days/week
- Week Off: 1 rotational off
- Mode: Work From Home